Loyalty Programme

Here at Live Zero, we have created a Loyalty Programme with exciting and exclusive rewards to say 'thank you' to our amazing customers, and to show our appreciation for the support we receive in helping us fight against the use of single-use plastic and waste.

 

How Do I Join?

Create a Live Zero customer account online or in-store and you will automatically become part of our programme. Or you can join by using our Loyalty Programme 'Check Rewards' widget on the bottom of your screen.

 

Earning Loyalty Points

Earn 1 point for every HK$1 you spend online and in-store to access exciting rewards!

Look into the 'Earn' tab of your Loyalty profile to see all the ways you can gain more points!

 

Share on Facebook: 200 points
Like us on Instagram: 100 points
Review your favourite product: 100 points

And more!

 

Our Rewards 

HK$50 off coupon - 2,000 points
HK$100 off coupon- 3,500 points
SILVER TIER: 5% off for 1 year - 6,000 points
HK$300 off coupon - 9,000 points
HK$500 off coupon - 12,000 points
HK$650 off coupon - 15,000 points
HK$800 off coupon - 17,500 points
GOLD TIER: 10% off for 1 year - 20,000 points

 

How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. From here, you can see what awards you can redeem and how.  

 

How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon by copying and pasting the code at checkout! You can only use one coupon code per order. Want to use your rewards in-store? Just let one of our staff know at the counter!

 

Terms and Conditions
Live Zero reserves the right to modify or cancel coupons at any time.

Coupons can only be redeemed once.

If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.

If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.